SHIPTALLY / FIELD GUIDE

UK commercial invoice requirements

Check commercial details and the shipment information your intermediary needs.

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A usable invoice has to survive three tests

It should identify the commercial transaction, reconcile mathematically and contain enough shipment/customs detail for the route. A neat-looking sales invoice can still fail at the border if the goods description, origin, weights, Incoterm or supporting references are vague.

What the invoice needs to achieve

A commercial invoice should clearly identify the transaction and its amounts. For cross-border shipping, your intermediary may also need goods, origin, weight and delivery information that a basic sales invoice does not provide. There is no single checklist that resolves every destination and product.

Commercial detail vs customs detail

Separate three questions: does the invoice identify the sale, does the arithmetic reconcile, and is the information enough for this shipment? A document can pass the first two and still leave the customs agent asking questions. The pre-flight checker deliberately keeps those distinctions visible.

Fields to gather

  • Invoice number and date; seller, buyer and final consignee where different.
  • Related order, proforma or contract references and payment terms where relevant.
  • Clear goods descriptions, quantities, unit values, line values and currency.
  • Commodity codes, country of origin, net/gross weights and package marks or numbers where needed for the shipment.
  • Agreed Incoterm with a precise named place, transport mode/route and any separately stated freight or insurance.
  • Any declarations, certificates or destination-specific information that applies to the goods.

Build a usable invoice

Transcribe the invoice into the checker. Enter line quantities, unit values and line values exactly as shown. Use the goods total excluding separately stated freight and insurance. Review arithmetic results, then inspect every supplied field against the actual documents. Missing information may be inapplicable, but establish that rather than guessing.

Worked check

WORKED EXAMPLE / illustrative figures

A line shows 12 units at £8.25. The expected line value is £99.00. If the invoice says £96.00, establish whether there is a discount, a unit-price error or a quantity error. Do not silently correct one figure without checking the transaction.

Typical gaps

  • An unspecified currency symbol such as “$”.
  • A generic description that cannot distinguish the goods.
  • An invoice total that includes charges when the reviewer expects a goods-only total.
  • Treating an origin country as the same thing as the despatch country.

Before dispatch

Confirm destination-specific document requirements, the meaning of each weight and any required declaration or certificate. READY in the tool means a specific arithmetic check passed; it does not mean customs compliance.

Pre-flight the invoice before dispatch

Open the workbench tool

Official sources

LAST REVIEWED / 03 OCT 2026

What may change: legislation, guidance, service terms and your own transaction facts. Recheck the linked source before acting. Worked examples illustrate arithmetic and are not prescribed rates.